SERVICES

Business automation built around the way you work.

We automate repetitive tasks, connect your business systems, build practical AI workflows, and develop internal applications that fit your team’s day-to-day work.

Start with one process that costs your team time. We’ll help you find a practical way to improve it.

Business process automation

Take repetitive steps out of everyday work.

A new enquiry arrives. Someone copies the details into the CRM, assigns a colleague, sends an update and creates a reminder. The same steps happen again with the next enquiry.

WHAT WE BUILD We design business process automation that moves information, follows your rules and keeps the right people informed. Your team stays involved where a decision or approval is needed.

  • Route enquiries and assign follow-up tasks automatically
  • Generate regular reports from existing systems
  • Send reminders and hand work to the right team member

HOW IT WORKS: When a new enquiry arrives, the CRM is updated and a follow-up task goes to the right person. No copying details or assigning tasks by hand.

Explore business process automation
Sales enquiry automation workflow dashboard.

AI workflows & agents

Turn incoming information into work your team can act on.

People spend time reading long requests, searching documents, extracting details and preparing similar first responses. The information arrives faster than they can process it.

WHAT WE BUILD We build AI workflows and agents for defined tasks, connected to approved business information and tools. Reviews, permissions and limits are built into the process wherever decisions need human judgment.

  • Classify and summarise incoming customer requests
  • Search approved company documents for relevant answers
  • Prepare response drafts and document summaries for review

HOW IT WORKS: Your team receives a summary of each request, the important details and a suggested reply. They review it instead of starting from scratch.

Explore AI workflows & agents
AI powered customer support workflow.

Business system integrations

Keep your tools in sync without copying data by hand.

A lead is in your website form, a deal is in your CRM, and the next step is tracked elsewhere. Different systems hold different versions of the same information.

WHAT WE BUILD We connect CRMs, forms, email, billing and other business systems through APIs and supported connectors. We map the relevant data, agree on update rules and make failed transfers visible.

  • Send website leads into Pipedrive or another CRM
  • Keep order, inventory and billing records aligned
  • Trigger team notifications when records change

HOW IT WORKS: When an order changes in Shopify, the matching record in your CRM can update automatically. Your team sees the same information in both systems.

Explore business system integrations
Shopify and Salesforce integration flow.

Custom internal applications

When off-the-shelf software doesn’t match your process.

Critical work is spread across spreadsheets, forms and messages. Teams struggle to find current information, track ownership or see what needs attention.

WHAT WE BUILD We design and develop internal business applications around your actual workflow: dashboards, search, task queues, inventory, permissions and the integrations your team needs.

  • Infrastructure and asset inventory with access controls
  • Request, approval and job-tracking applications
  • Operations dashboards and shared team workspaces

HOW IT WORKS: Your team can find an asset, check who is responsible and update its status in one application instead of searching through spreadsheets.

Explore custom internal applications
Server inventory dashboard concept.

HOW WE START

Start with the problem, not a technical brief.

01

Show us the work

Tell us which steps take time and what tools your team uses.

02

Pick the right solution

We identify whether automation, integration, AI or an internal app is the best fit.

03

Build, test and improve

We test real scenarios, launch carefully and improve with your team.

LET’S TALK

Tell us what’s taking too much time.

Describe the task, the systems involved and what you’d like to change. That’s enough to start a useful conversation.

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If the form cannot be sent, email us directly: Email office@rontechagency.com