CONNECTED BUSINESS SYSTEMS

Connect your business systems. Keep your data in sync.

Your website, CRM, online store, billing software and internal tools should not hold different versions of the same information. Rontech Agency builds business system integrations that keep the right records connected, without repeated copying and checking.

We work with the software you already use, agree on how data should move, and make updates and failures easier to track.

Shopify order information mapped to matching customer and deal records in Pipedrive.

WHERE INFORMATION BREAKS DOWN

Same customer. Different data in every tool.

When applications do not communicate, people become the connection. They copy details, compare reports and check whether the last update made it across.

01

Duplicate entry

A contact, order or invoice is entered more than once. Each extra copy creates another place for mistakes.

02

Out-of-date records

An order status changes in one system, but the sales or operations team still sees yesterday's information.

03

Silent failures

An update does not arrive, and nobody notices until someone checks a report or a customer follows up.

THREE COMMON INTEGRATION NEEDS

Make your existing software work together.

We connect the systems you already depend on. The integration is shaped around the records, rules and approvals that matter to your team.

01

CRM & sales integrations

Keep contact details, enquiries, deals and follow-up information consistent between your CRM and the tools around it.

Typical uses

  • Create or update CRM contacts from website forms and incoming enquiries.
  • Sync lead enrichment fields without creating duplicate contacts.
  • Share sales status updates with the teams that need them.

How it works: A new enquiry is matched against existing CRM records. Agreed fields are updated, and the result is recorded so the team can see whether the transfer succeeded.

02

E-commerce & finance integrations

Connect online orders, customer records, payment status and billing information so staff can work from consistent data.

Typical uses

  • Send Shopify or WooCommerce order details into a CRM or order-management system.
  • Pass invoice or payment status updates to the systems that require them.
  • Keep agreed customer, stock or order-status fields synchronized.

How it works: When an order changes, the integration identifies the matching record, maps the agreed fields and updates the destination. Financial statuses are carried over only when supported and appropriately verified.

03

ERP & business operations integrations

Connect ERP records, internal applications and external services through supported APIs, webhooks and carefully controlled processes.

Typical uses

  • Submit an operational request from an ERP system to a delivery or infrastructure platform.
  • Return execution status and results to the originating system.
  • Keep selected records aligned across internal databases and team tools.

How it works: A request or record change moves through a defined integration. Both systems retain the fields and status information they need, and an authorized person can review exceptions.

HOW A SYNCHRONIZATION WORKS

One order. Updated customer and deal information.

Follow a fictional Shopify order as an integration finds the matching contact and updates a related deal in Pipedrive. Switch between a successful update, a duplicate event and a temporary connection error to see what a dependable integration should handle.

Shopify → PipedriveFICTIONAL BUSINESS DATA

SOURCE AND DESTINATION RECORDS

ShopifySOURCE
Order
#10482
Customer
Olivia Bennett
Amount
€249.00
Payment
Paid
Order #10482
PipedriveDESTINATION
Person
Olivia Bennett
Deal
Existing deal
Shopify reference
#10482
Mapped status
Paid
MATCHED PERSON + DEAL

01 / 04

Receive the change

A Shopify order event arrives. The system identifies the event and confirms that the request can be trusted before processing its contents.

INPUT
Signed order event and order reference
ACTION
Validate source and event identifier
RESULT
Order change accepted for processing
SIMULATE AN OUTCOME

Update recorded · UPDATED

Shopify order #10482 linked to Pipedrive deal. The matched contact and deal show the latest agreed order reference and details.

Interactive example with fictional data. No live Shopify or Pipedrive account is connected.

EXPERIENCE BEHIND THE WORK

Integrations built around real operational needs.

Our project experience includes connecting internal systems, preparing CRM data and moving information between tools. These examples are anonymized; they do not imply that every part of each workflow is a completed production rollout.

01 / OPERATIONAL INTEGRATION

ERP requests linked to deployment operations

THE PROBLEMAuthorized teams needed a way to initiate an operational deployment from an ERP system and see the outcome without moving between several technical interfaces.

WHAT WE CONNECTED / WORKED ONAn ERP interface, an automation layer and a CI/CD execution system, with request identifiers and execution status passed between them.

IN PRACTICEA request begins in the ERP system, runs through the integration and returns progress or outcome information that authorized users can check.

Implemented production workflow. Client, original ERP platform, identifiers and infrastructure details remain confidential. No quantified time-saving claim.

ERPIntegrationCI/CDStatus

02 / SALES DATA

Lead enrichment and CRM records

THE PROBLEMResearch and outreach tools can produce useful lead details in different formats, making CRM records difficult to maintain consistently.

WHAT WE CONNECTED / WORKED ONCollecting and normalizing company and contact details, adding enrichment fields, checking duplicates and preparing structured records for the sales workflow.

IN PRACTICEA researched contact can be checked against an existing record before approved fields are added or updated.

Developed and tested workflow components; full production deployment and measured client outcomes are not established for every flow.

03 / RECRUITMENT DATA

Interview records across recruitment tools

THE PROBLEMInterview transcripts and candidate information need to reach the right recruitment records without repeated manual formatting.

WHAT WE CONNECTED / WORKED ONProcessing meeting transcripts, structuring notes and preparing the information for recruitment-system updates and review steps.

IN PRACTICEAn interview summary is matched to the appropriate candidate record and reviewed before an update is accepted.

Previous automation work and tested components; the entire newer architecture is not claimed as deployed end to end.

BUILT FOR EVERYDAY USE

Know what moved, what changed and what needs attention.

Connecting two systems is only the beginning. Reliable integrations need clear rules for data ownership, unexpected responses and changes over time.

01

Clear ownership of data

Agree which system is the source of truth for each field, what can be updated and what should never be overwritten automatically.

02

Safe processing of repeat events

Use stable identifiers and duplicate-handling rules so retries do not create unnecessary second records.

03

Visible errors and recovery

Record failed updates and define when to retry, notify someone or pause for review.

04

Secure access and controlled changes

Use scoped permissions and suitable authentication, then test changes before release.

Exact safeguards depend on the platforms, APIs, permissions and business requirements.

YOUR TOOLS, CONNECTED

Keep the software your team already uses.

Rontech Agency works with APIs, webhooks and supported connectors to link CRMs, e-commerce platforms, finance tools and internal systems. We choose the technical approach based on what your existing tools actually support.

ERP systemsREST APIsWebhooksCustom databases

Integration options depend on your subscriptions, API access and the operations each product makes available.

HOW WE WORK TOGETHER

A one-time integration or ongoing support. Your choice.

Some integrations are a defined project. Others need monitoring and updates as your tools, data and business rules change. We support both approaches.

01 / FIXED-SCOPE PROJECT

One-time implementation + training

BEST FOR

For teams with a clearly defined integration and an internal team that will manage it afterwards.

INCLUDED

Discovery and data mapping; build and testing; deployment; handover documentation and training on routine checks and exceptions.

Discuss a one-time integration

02 / ONGOING PARTNERSHIP

Monthly maintenance & improvement

BEST FOR

For connected systems that need continued monitoring, troubleshooting and changes as the business grows.

INCLUDED

Agreed monitoring and error review; updates for API or process changes; fixes and incremental improvements within an agreed monthly scope.

Discuss ongoing support

Pricing, response times and included work are agreed individually; no unlimited support or uncontracted SLA is implied.

COMMON QUESTIONS

Questions we often hear about integrations.

LET'S TALK

Tell us which systems need to work together.

Share the tools involved, the information you need to exchange and what currently goes wrong. Rontech Agency will help you identify a practical next step.

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